Privacy Policy
Welcome to Curbside Clubhouse ("Company," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a booking, communicate with us, or attend one of our events.
By accessing or using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Personal Information
Full Name
Email Address
Phone Number
Event Address / Venue Location
Billing Address
Payment Information (processed securely through third-party payment providers)
Event Information
When you request a booking, you may provide information related to your event, including event type, date, guest count, package selection, and any special requests or accommodations.
Automatically Collected Information
When you visit our website, we may automatically collect:
IP Address
Browser Type
Device Information
Pages Visited
Date and Time of Visit
Referral Source
Cookies and Similar Technologies
Photos & Video
During events, we may take photos or video of the setup, gameplay, and guests for use in marketing materials, our website gallery, and social media. See Section 12 below for details.
2. How We Use Your Information
We use your information to:
Process and confirm bookings.
Coordinate delivery, setup, and event logistics.
Process payments and deposits.
Provide customer support.
Send booking confirmations, reminders, and event-related updates.
Respond to inquiries submitted through our contact form.
Improve our services and website.
Send marketing communications (only with your consent).
Comply with legal obligations.
3. SMS & Email Communications
If you provide your phone number or email address, we may send:
Booking confirmations and event reminders
Payment and billing notifications
Customer support messages
Promotional offers and package announcements
Seasonal availability updates
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. You may receive assistance by replying HELP. You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Your consent to receive marketing communications is not required to book our services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
4. Cookies
We use cookies and similar technologies to improve website functionality, remember preferences, analyze traffic, and measure marketing performance. You may disable cookies through your browser settings; however, some features of the website may not function properly.
5. Payment Information
Payments and deposits are processed securely through trusted third-party payment providers. Curbside Clubhouse does not store your complete payment card information on its own servers.
6. Third-Party Services
We may use trusted third-party providers to help operate our business, including:
Payment processing
Booking and scheduling software
Email and SMS communication tools
Website analytics
Cloud hosting
These providers receive only the information necessary to perform their services and are contractually required to safeguard your information.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the Internet or electronic storage is completely secure.
8. Data Retention
We retain personal information only as long as necessary to provide our services, maintain business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion of your personal data.
Request a copy of your information.
Opt out of marketing communications.
To exercise these rights, contact us using the information in Section 13.
10. Children's Privacy
Our services are intended for individuals 18 years of age or older. While events may include guests of all ages, account holders and individuals who book with us must be adults. We do not knowingly collect personal information directly from children under 18.
11. Third-Party Links
Our website may contain links to third-party websites, including our booking and scheduling platform. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
12. Photos, Video & Testimonials
By attending a Curbside Clubhouse event, you acknowledge that photos or video may be taken of the setup and general event activity for use on our website, gallery, and social media. We do not use identifiable images of minors in marketing without a parent or guardian's separate consent. If you would prefer not to appear in any published photos or video, please notify our team in advance of your event.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contacts Us
If you have questions about this Privacy Policy, contact us:
Curbside Clubhouse